Last updated: January 26, 2026
Contact: legal@eireplan.ie

This Privacy Policy explains how Eireplan collects, uses, and protects personal data when you use our platform. Eireplan is an AI-assisted planning intelligence and workflow platform designed for planning consultants, architects, and developers in Ireland.

We are committed to protecting your privacy and handling your data responsibly. This policy applies to all users of the Eireplan platform and related services.

Introduction

Eireplan provides decision-support tools for planning professionals. Our platform supports document management, research assistance, validation checks, precedent analysis, and AI-assisted drafting. We do not replace professional judgment, statutory assessment, or legal advice.

For privacy-related queries, please contact us at legal@eireplan.ie.

Data We Collect

Account and User Information

When you create an account, we collect your name, email address, and authentication credentials. If you join an organisation, we may also collect your role and professional details as provided by you or your organisation administrator.

Uploaded Documents and Project Content

You may upload documents, create projects, and enter project-related information into Eireplan. This content remains within your organisation's workspace and is subject to the access controls you or your organisation configure.

Usage and Technical Data

We collect information about how you use the platform, including pages visited, features used, and interactions with the interface. We also collect technical data such as browser type, device information, and IP address to maintain and improve the service.

How We Use Personal Data

We use the data we collect for the following purposes:

• To provide and maintain the Eireplan platform
• To authenticate users and manage access permissions
• To process AI-assisted features within your project context
• To communicate service updates and support responses
• To improve the platform based on usage patterns
• To comply with legal obligations

Legal Bases for Processing (GDPR)

We process personal data under the following legal bases:

• Contract: Processing necessary to provide the services you have requested
• Legitimate interests: To improve our services and maintain security
• Legal obligation: To comply with applicable laws and regulations
• Consent: Where specifically requested and provided

Processors and Third-Party Services

We use trusted third-party service providers to operate the platform, including cloud infrastructure, authentication services, and analytics tools. These providers process data on our behalf and are contractually bound to protect your information.

We do not sell personal data to third parties. Data shared with service providers is limited to what is necessary to deliver the service.

AI and Automated Processing

Eireplan includes AI-assisted features for document analysis, policy referencing, and drafting support. These features are assistive only and are designed to support, not replace, professional judgment.

AI processing occurs within the context of your specific project. No automated decision-making with legal or similarly significant effect is performed by our AI features.

Project data used for AI processing is not shared across organisations or used to train models for other users.

Data Retention

We retain personal data for as long as your account is active or as needed to provide services. Project data is retained according to your organisation's settings and applicable retention periods.

Upon account deletion or at your request, we will delete or anonymise personal data within a reasonable timeframe, unless retention is required by law.

Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These include encryption, access controls, and regular security assessments.

While we take reasonable precautions, no system is completely secure. We encourage users to use strong passwords and report any security concerns promptly.

Your Rights Under GDPR

Under the General Data Protection Regulation, you have the following rights:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restriction: Request limitation of processing
• Portability: Request transfer of your data in a structured format
• Objection: Object to processing based on legitimate interests

To exercise these rights, please contact us at legal@eireplan.ie. You also have the right to lodge a complaint with the Data Protection Commission in Ireland.

International Data Transfers

Some of our service providers may process data outside the European Economic Area. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

Cookies and Analytics

We use cookies and similar technologies to maintain sessions, remember preferences, and understand how the platform is used. Essential cookies are required for the service to function. Analytics cookies help us improve the platform and may be disabled in your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes by email or through the platform. The date at the top of this policy indicates when it was last revised.

Contact Us

For privacy-related questions or to exercise your data rights, please contact us at:

legal@eireplan.ie